What we collect
We collect the information you enter, such as names, memories, dates, photos, email addresses, invitations, and contribution text. We also process limited technical data needed to secure the service, prevent abuse, process payments, and understand aggregate product performance.
How we use it
We use your information to create and protect your story, send requested account access and contribution emails, process purchases, generate exports, provide support, and meet legal obligations. We do not sell personal information and do not use your private memories to train third-party models.
Service providers
FurRemain may use Vercel for hosting, Alibaba Cloud Object Storage Service for encrypted application storage and private files, PayPal for payments, an email provider for transactional messages, and Alibaba Cloud Model Studio for optional AI text organization. These providers process data only for the service and under their applicable terms.
Privacy controls
You can download your archive, revoke invitations and share links, remove contributions, and permanently delete a story. Administrators see story metadata by default. Access to private narrative or photos requires a stated reason and creates an audit record.
Cookies and analytics
Essential cookies keep a creator session secure. We do not use advertising pixels, session replay, or cross-site advertising trackers. Product analytics exclude story text, photo URLs, names, email addresses, tokens, and other private content.
Retention and deletion
Deleted active content is removed from ordinary systems promptly and expires from backups within 30 days. Financial records may be retained as required by law without retaining narrative or photos. Audit records may retain a reason and non-content metadata for security and compliance.
Your rights
Depending on where you live, you may request access, correction, export, or deletion of personal information, or object to certain processing. Contact [email protected]. We may ask for a verified email or payment receipt before acting on a request.